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Information on Dispute Resolution
The European Commission provides a platform for out-of-court online dispute resolution (“ODR platform”), which is available at https://ec.europa.eu/consumers/odr/main. In principle, we are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board. However, we do endeavour to settle any disagreements arising from our contractual relationship in a consensual manner. Contact us so that we can find a solution together. Our email address is: firstname.lastname@example.org.