experience all features

Basic

for smaller websites with organic traffic
  • Basic visitor, technology, content and
    location reports
  • eCommerce Reports
  • Marketing & Customer Journey Reports
  • Free segment drill-down up to 6
    segments
  • REST reporting interface
  • Access to raw data
  • UX Analytics
  • App tracking
  • Multi website management
  • Incl. Signalize Free - ​ Push Marketing
Price per month2 up to
  • 100.000 Tracking Requests3 19 €
  • 250.000 Tracking Requests3 29 €
  • 500.000 Tracking Requests3 49 €
  • 1 Mio. Tracking Requests3 79 €

Pro

for smaller shops and websites who want to increase
their marketing efficiency
  • Basic visitor, technology, content and
    location reports
  • eCommerce Reports
  • Marketing & Customer Journey Reports
  • Free segment drill-down up to 6
    segments
  • REST reporting interface
  • Access to raw data
  • UX Analytics
  • App tracking
  • Multi website management
  • Incl. Signalize Free - ​ Push Marketing
Price per month2 up to
  • 100.000 Tracking Requests3 49 €
  • 250.000 Tracking Requests3 69 €
  • 500.000 Tracking Requests3 99 €
  • 1 Mio. Tracking Requests3 139 €

Enterprise

for larger shops and websites with data-driven marketing
at the highest level
  • Basic visitor, technology, content and
    location reports
  • eCommerce Reports
  • Marketing & Customer Journey Reports
  • Free segment drill-down up to 6
    segments
  • REST reporting interface
  • Access to raw data
  • UX Analytics
  • App tracking
  • Multi website management
  • Incl. Signalize Free - ​ Push Marketing
Price per month2 up to
  • 500.000 Tracking Requests3 149 €
  • 1 Mio. Tracking Requests3 199 €
  • >1 Mio. Tracking Requests3 on demand

1plus SFTP server fee when activated.

2Prices in advance plus VAT / Minimum contract duration: 12 months, License fee payable in advance

3Tracking Requests (Touchpoints): page impressions, events and redirect clicks without subsequent page impression​

Frequently Asked Questions

Only for individual configurations as well as the setup of client systems with multiple accounts, additional fees may apply. We will show these – if applicable – transparently in the offer

No. You can use etracker Analytics Enterprise, etracker Optimiser Basic and Signalize Premium for 30 days free of charge without providing payment data and without any obligation. At the end of the trial period you can choose the tariff that suits you best. A cancellation is not necessary. An upgrade to a paid edition must be explicitly ordered by you.

An account also defines an access account for reporting and combines all settings and reports for one website and/or app. An account is always assigned exactly one account ID, which is found in the individual tracking code that is integrated into the source code of the websites or the app. All interactions measured via the tracking code with the unique ID are assigned to the respective account, regardless of the associated main or sub-domain.

In principle, it is therefore possible to collect the data of several web presences in a common account. However, this usually makes the individual evaluation of each website via filters very difficult and sometimes even impossible.

We therefore recommend using separate accounts for independent websites. On the other hand, internal areas, stores or blogs directly linked to a website should be recorded within one account in order to analyze the related visits and click paths. Analyses across several websites or accounts can be created via our reporting interface, for example in MS Excel.

If a company or agency manages several etracker accounts, these can be linked together as multi-clients. In this case, additional accounts, so-called clients, are assigned to one account and a single sign-on can be used to switch to the client accounts without having to log in and out again. This is independent of the invoice receipt, which can be defined individually for each account.

Yes. An unlimited number of users can be added to an etracker account. These are divided into a main user and co-users. Authorization profiles or roles can be used to assign the respective rights to each individual user.
If different accounts are assigned to one account as clients (so-called Multi Website Management), it is also possible to define for each user which of the clients can/may be accessed.

If an organisation uses several accounts, when using the Enterprise Edition these accounts can be assigned to a so-called account collection, for which a collected invoice is automatically created. A decisive advantage is that the tracking request quota is defined globally for the account collection and the price calculation is based on this. With multiple accounts, this results in a considerable price advantage compared to single licensing. In addition, the bundling of the contingents creates additional flexibility. The assignment of accounts to account collections only affects billing. The multi-client function also enables a single sign-on here.

No problem. Tracking requests exceeding the booked contingent will be invoiced according to the overflow rule agreed upon at the time of booking. The booked contingent can be increased at any time.
Yes. If you should come to the conclusion that etracker is not the right analytics platform for your online business, you can easily cancel your contract up to four weeks before the end of the service period. Cancellation is not necessary at the end of the trial period or free service periods.
All etracker tariffs with costs run for at least 12 months. Two-year and three-year terms are also possible. We offer a 10% discount on the two-year and 20% on the three-year term if paid in advance.

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