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| Lite | Basic | Advanced | Unlimited | |
| Specifications | ||||
| Completed surveys per month | 50 | 500 | 1.000 | 2.000 |
| High availability SaaS solution* |  |
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| Dedicated inhouse solution with SLA | - | On request | On request | On request |
| Standard functions | ||||
| Visitor motivation / fulfilment | |
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| Overall satisfaction | |
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| Differentiated satisfaction | - | |
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| Recommendations for improvement | - | |
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| Age pyramid / socio-demographic analysis | - | |
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| Visitor retention / loyalty | - | - | |
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| Usage-dependent survey invitations | ||||
| Random generation of survey invitations | |
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| Invitations – based on specific goals | - | - | |
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| Invitations – based on specific pages / section visits |
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| Invitations – by referrer | - | - | - | |
| Invitations – by number of pages viewed | - | - | - | |
| Invitations – by duration of visit / origin | - | - | - | |
| Advanced functions | ||||
| Segmentation based on raw data | - | |
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| Customizable survey layout | - | |
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| Individual configurable acquisition site for survey | - | |
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| Survey export (CSV, XML, Excel, PDF) | - | |
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| Custom questions | - | - | 2 | 10 |
| etracker Page Feedback included | - | - | - | |
| Multilingual (German, English, French, Spanish) | - | - | - | |
| Integration with etracker Web Analytics | ||||
| Clickpath analysis for each survey participant | - | |
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| Survey participants’ technical specifications | - | |
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| Location-based / campaign segmentation | - | |
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| Data privacy | ||||
| Verified compliance with data privacy laws | |
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| IP addresses not processed (can be activated) | |
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| Price per month (excl. VAT) | 0 € | 99 € | 199 € | 499 € |
| Price per month (incl. 19% VAT) | 0 € | 117,81 € | 236,81 € | 593,81 € |
* The aspired availability per year avarages at 99,95%.
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